Every screen and control named on this page is checked against the product at build time. If a name here does not match your screen, your workspace is on an older release.

Ask SISC on the website and in the help centre

Every page of the SISC website and of this help centre has an Ask SISC button. Type a question and it answers from SISC’s own pages, with links to them.

Steps

1. Press Ask SISC and type your question in your own words, in the page’s language. Do not type personal details.
2. The answer is written by AI from the matching SISC pages, which are listed under it. Open them: the pages are the authority.
3. If nothing answers it, or you would rather talk to a person, press Talk to us / open a ticket. It opens the contact form, and the reply comes by e-mail. To try the product, press Start your trial.
4. Already a customer? Inside the product, the assistant knows your own workspace and the Support dialog in your account menu reaches the support team; the website helper does neither.

To write an answer, your question and the matching pages are sent to SISC’s AI provider. A question is never kept with your address, and may be kept for up to thirty days, with nothing that identifies you, to improve the help.

Related

• Ask SISC for help