Every screen and control named on this page is checked against the product at build time. If a name here does not match your screen, your workspace is on an older release.

Take a booking and look after the guest’s stay

From the first call to the room being ready again: make the booking, receive the guest and settle the stay.

Steps

1. Open Create Booking, choose the dates and the room type, enter the guest and save. The booking then appears under Manage Bookings, where you open it to change it.
2. On the day, Arrivals lists the guests who are due. Check a guest in from Guest Check-in; the stay is then listed under In house.
3. Charges and payments for the stay are handled at Cashiering. When the guest leaves, they are listed under Departures.
4. After departure, Housekeeping shows the room that needs cleaning, so it can be sold again.

What you can offer is decided by Rate Plans, Packages and Manage Restrictions.