Every screen and control named on this page is checked against the product at build time. If a name here does not match your screen, your workspace is on an older release.

Renewal reminders for what you buy from SISC

Before anything you buy from SISC renews — user licences, app licences and extra POS stations — SISC reminds you, so the renewal is paid on time.

You need

• platform.billing.read

Steps

1. Reminders are sent before the renewal date and on the day itself, each one once. They go to your company contact and every billing contact, in your company’s language; owners also see a notice in the product, and the first reminder can also come as a text message.
2. Each reminder names what renews, the date and the amount expected. A card on file is charged on the renewal date.
3. To pay another way, press the Pay online button in the e-mail. It opens Billing in your own workspace, on Subscriptions, where each licence shows its date under Renews.
4. After the renewal you receive Renewed — thank you, or, if the payment did not arrive, a message that it was not renewed, with the same Pay online button.

An unpaid renewal leaves its invoice open, and the steps in When a workspace is suspended then apply. If SISC has no price on record for an item, you get no reminder for it: SISC is told instead, so a reminder never comes without an amount.

Related

• Buy an app
• When a workspace is suspended