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Send SISC Suite’s own texts through Brevo

For SISC Group’s operators in Super Admin. SISC Suite’s service texts — a trial ending, a payment that did not go through, a reply from support — can be sent through a Brevo account instead of a phone. A company’s own texts are set up separately, in Company settings, with the company’s own phone.

Steps

1. In Brevo, open SMTP & API, then API keys, and create a key for SISC Suite. Copy it straight away; Brevo shows it only once.
2. Buy SMS credits in Brevo. Texts are sent only while the account has credits left.
3. Choose the sender name: up to eleven letters and digits, or up to fifteen digits, with no spaces. Some countries, such as Jordan, the United Arab Emirates and Saudi Arabia, require the sender name to be registered first; otherwise messages arrive from a number or are blocked.
4. In Super Admin, open Platform, then SMS. Choose Brevo as the provider, paste the API key and type the sender name. The key is stored encrypted; afterwards only its last four characters are shown.
5. Switch sending on, choose which kinds of message may be sent, and send a test message to your own mobile number.

Sign-in codes are not sent through Brevo, because Brevo receives the message text unencrypted. If Brevo runs out of credits or refuses the key, the test result on the same page says so.

Related

• Send text messages from your own phone
• Get sign-in codes by text message