This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.
Account
Read the message first — it is written to say what is wrong and, where there is one, the fix. If it says to set something in settings, that means the app’s own settings screen or Company settings. If it quotes a reference, keep it for support.
That is already your account's main address. A recovery address has to be a different mailbox.
account.error.recoveryEmailIsPrimary
SISC operator accounts do not use a recovery address. Contact another operator if you are locked out.
account.error.recoveryEmailOperator
Sign out and back in once, then try again — your account has to finish setting up before a recovery address can be saved.
account.error.recoveryEmailNeedsIdentity
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Your answer is kept on this device only. Nothing is sent anywhere — there is no service behind this button yet, and this page will say so until there is.