Help centre

SISC Suite help centreTroubleshooting

This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.

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Read the message first — it is written to say what is wrong and, where there is one, the fix. If it says to set something in settings, that means the app’s own settings screen or Company settings. If it quotes a reference, keep it for support.

There is no SISC Suite site at this address.
workspace.error.noSuchSite
That workspace is not available to you.
workspace.error.notAMember
{name} is suspended. Contact billing to restore access.
workspace.error.suspended
Your account at {name} is not active. Ask an administrator there to restore it.
workspace.error.membershipNotActive
That workspace link has expired. Please choose the workspace again.
workspace.error.ticketInvalid
This invitation is for an address that already has a SISC account. Sign in with your existing password to accept it.
workspace.error.invitationNeedsSignIn
We could not verify that account. Check your password and, if you use one, your authentication code.
workspace.error.invitationSignInFailed
That invitation has already been claimed.
workspace.error.seatAlreadyClaimed

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