Help centre

SISC Suite help centre›Troubleshooting

This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.

Mobile

Read the message first — it is written to say what is wrong and, where there is one, the fix. If it says to set something in settings, that means the app’s own settings screen or Company settings. If it quotes a reference, keep it for support.

Enter your workspace address.
mobile.workspace.error.empty
That does not look like a workspace address.
mobile.workspace.error.malformed
A workspace name is 3 to 40 letters, digits or hyphens. If your company uses its own web address, enter that in full.
mobile.workspace.error.invalidSlug
No SISC Suite workspace at this address. Check the spelling with your administrator.
mobile.workspace.error.unknown
Something answered at that address, but it is not a SISC Suite workspace.
mobile.workspace.error.notSisc
Could not reach that address. Check your connection and try again.
mobile.workspace.error.unreachable

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