SISC Suite help centre›Troubleshooting

This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.

Sms

Read the message first — it is written to say what is wrong and, where there is one, the fix. If it says to set something in settings, that means the app’s own settings screen or Company settings. If it quotes a reference, keep it for support.

SMS is not ready on this server yet. It arrives with the next update; nothing was saved.
sms.error.notReady
That SMS provider is not supported.
sms.error.providerUnknown
Choose Cloud or Private mode.
sms.error.modeInvalid
Private mode needs the https address of your own SMSGate server.
sms.error.baseUrlInvalid
That server address cannot be used. It must be a public https address.
sms.error.baseUrlNotAllowed
The {field} is not valid. Copy it again from the SMSGate app.
sms.error.credentialInvalid
Clear the sign-in details or enter new ones, not both.
sms.error.clearAndSet
SMS cannot be switched on until the mode, username and password are filled in.
sms.error.incomplete
The server has no encryption key, so the SMS details cannot be stored safely. Nothing was saved.
sms.error.cannotSeal
That is not a valid mobile number.
sms.error.phoneInvalid
Type the number with its country code, starting with +.
sms.error.phoneNeedsCountryCode
SMS is not switched on yet. Fill in the SMSGate details and switch it on first.
sms.error.notConfigured
Too many text messages in the last hour. Sending will continue later.
sms.error.rateLimited
Unknown message type: {type}.
sms.error.messageTypeUnknown
The opt-out line can be at most {max} characters.
sms.error.optOutTooLong
username
sms.error.field.username
password
sms.error.field.password
encryption passphrase
sms.error.field.passphrase
SMS is set up under Company → SMS, with your own phone. It is not connected from here.
sms.error.configuredInSettings

Was this page helpful?

Your answer is kept on this device only. Nothing is sent anywhere — there is no service behind this button yet, and this page will say so until there is.