This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.
Files
Read the message first — it is written to say what is wrong and, where there is one, the fix. If it says to set something in settings, that means the app’s own settings screen or Company settings. If it quotes a reference, keep it for support.
{name} is a program or script type (.{extension}) and cannot be uploaded.
files.error.blockedType
{name} contains a program, whatever its name says, and cannot be uploaded.
files.error.programContent
{name} is not the kind of file its name says (.{extension}). Check the file and upload it again.
files.error.disguised
{name} contains macros. Save it without macros (for example as .docx or .xlsx) and upload it again.
files.error.macros
{name} contains {entry}, which is a program or script, and cannot be uploaded.
files.error.archiveBlocked
{name} expands to far more than it holds and was refused as unsafe.
files.error.archiveBomb
{name} is password-protected, so its contents cannot be checked. Upload it without a password.
files.error.encrypted
{name} could not be opened to check it. It may be damaged or in a format SISC cannot read.
files.error.archiveUnreadable
The virus scanner found a threat in {name}. It was not stored.
files.error.infected
{name} is larger than the virus scanner accepts, so it could not be checked and was not stored.
files.error.scannerLimit
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