This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.
What is SISC Follow?
SISC Follow — The chase list — who owes you, by when, and how often you have asked. Everything you are waiting on somebody else for, raised by hand with an owner and a due date, every chase recorded and an outcome when it closes. On the App page it is listed under “Extra apps”. 10 of its screens are available today.
What screens does SISC Follow have?
SISC Follow ships these screens today:
- Overview: Dashboard
- Work: My Follow-ups · Due Today · Overdue · All Follow-ups · Reminders
- Automation: Rules · Templates · Escalations
- Analysis: Reports
Being listed here means the screen opens today. On its own it does not mean every action on it is available — ask about the specific task, and where something is not built the answer says so rather than guessing.
Each screen opens for anyone who holds the permission in the last column. Being listed means the screen opens today; ask about the specific task if you need to know whether every action on it is available.
| Screen | Section | Permission needed |
|---|---|---|
| Dashboard | Overview | follow.dashboard.read |
| My Follow-ups | Work | follow.followups.read |
| Due Today | Work | follow.followups.read |
| Overdue | Work | follow.followups.read |
| All Follow-ups | Work | follow.followups.read |
| Reminders | Work | follow.reminders.read |
| Rules | Automation | follow.rules.read |
| Templates | Automation | follow.templates.read |
| Escalations | Automation | follow.escalations.read |
| Reports | Analysis | follow.reports.read |
Messages SISC Follow can show
Each message is quoted exactly as the product shows it. Most say what to do in the message itself; where one names a setting, the place to change it is the app’s own settings screen or Company settings.
That follow-up is no longer there.
Only the person who raised this follow-up can change it. You can chase it and close it.
Only the person who raised this follow-up can hand it to somebody else. Ask them, or close it when it is done.
This was already closed as “{outcome}”.
This is still open, so there is nothing to reopen.
Say how it ended: they delivered, they declined, we gave up, or it is no longer needed.
Choose customer, supplier, colleague or other.
Say how you asked: email, phone, message, in person, or other.
Say who you are waiting on. Something only you have to do is a task, not a follow-up.
That person is not in this account.
Give the date you asked as year-month-day, for example 2026-09-15.
This follow-up has lost the task it was made of. Tell your administrator.
Follow-ups belong to a company account.
A saved filter is a set of named dimensions, not a single value.
This app cannot filter on “{dimension}”.
The value for “{dimension}” must be a single word or number.
“{dimension}” does not accept that value. Choose one of: {allowed}.
That rule does not exist. The screen may be out of date — reload it.
This rule watches {app}, which is not installed here. Install the app first.
That plan is no longer there.
Choose at least one way for the plan to stop. A plan with no way to stop keeps emailing whatever the customer does.
“{condition}” is not a stop condition this product knows.
A plan with no steps never does anything. Add at least one.
Step {step} is not usable. Check its day, what it does, and — for an email step — its template key.
That sequence is no longer there.
This follow-up is already on a running plan. One subject, one plan at a time — stop the running sequence first.
That sequence has already stopped.
That is not an email address.
That template is no longer there.
There is already wording for “{templateKey}” in {locale}. Edit that one instead.
“{locale}” is not a language this product ships.
The quiet hours cannot work. The start must come before the end, between 0 and 24.
The daily ceiling is a number of emails, zero or more.
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