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Look up a sale that has already been rung

Every sale this shop has rung — the receipt, what was in the basket, and how it was paid.

You need

• pos.sales.read

Steps

1. Open Sales. Narrow it down by register, by shift or by trading day — a sale belongs to the day its shift opened, not to the clock.
2. Find the row by its Receipt no. or by when it was Rung at, and check the Status column.
3. Open it to see exactly what was in the basket and how it was paid.
4. From there, take something back with Refund an item against its receipt, or cancel the whole thing with Void a sale that should never have been rung.

To give the customer the paper again, see Print a receipt, or email it to the customer. Every completed sale appears here with its receipt number.

Related

• Refund an item against its receipt
• Void a sale that should never have been rung
• Print a receipt, or email it to the customer