This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.
Messages Returns can show
Each message is quoted exactly as the product shows it. Most say what to do in the message itself; where one names a setting, the place to change it is the app’s own settings screen or Company settings.
That return does not exist.
pos.returns.error.notFound
Only a completed sale can be returned. This one is {status}.
pos.returns.error.saleNotReturnable
Pick at least one item to return.
pos.returns.error.noLines
Say why this is coming back.
pos.returns.error.needsReason
One of the picked lines is not on the sale being returned.
pos.returns.error.lineNotOnSale
The same line is picked twice. Return it once, with the whole quantity.
pos.returns.error.lineDuplicated
That is more {productName} than remains returnable — a line can only come back up to what was sold minus what has already been returned.
pos.returns.error.quantityExceedsSold
This sale was not paid by {method}, so it cannot be refunded that way. Refund in cash, or to the tender that paid.
pos.returns.error.methodNotOnSale
A cash refund on a sale that took no cash needs a manager. Ask whoever holds "Returns: Approve cash refunds".
pos.returns.error.needsApproval
No open shift to pay this refund from. Open a shift on the register first.
pos.returns.error.shiftNotOpen
Type a receipt number to search for.
pos.returns.error.findQueryRequired
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