Help centre

SISC Suite help centre›POS

This page is generated from the product itself — the same source the built-in assistant answers from — so it cannot disagree with either.

Messages Sales can show

Each message is quoted exactly as the product shows it. Most say what to do in the message itself; where one names a setting, the place to change it is the app’s own settings screen or Company settings.

Loyalty points cannot be taken here. This product keeps no points balance, so {tenders} in points would be spent against nothing. Take that amount another way.
pos.sales.error.loyaltyPointsNotAccrued
There is no rate on file for {currency}, so it cannot be taken. Ask whoever runs Company settings → Currencies, or take another way.
pos.sales.error.foreignTenderNoRate
Only cash can be taken in another currency. A {type} payment settles in the register's own currency.
pos.sales.error.foreignTenderNotCash
{currency} is the register's own currency — there is nothing to convert.
pos.sales.error.foreignTenderSameCurrency
The till converted this {currency} note to {got} but the current rate gives {expected}. The rate has changed; re-add the tender.
pos.sales.error.foreignConversionMismatch
This company cannot take {currency} yet: the currencies update has not been applied to its database.
pos.sales.error.currenciesNotMigrated
The payment is {tenders} short of the total.
pos.sales.error.tendersDoNotCover
This sale has already been voided.
pos.sales.error.alreadyVoided
Say why this sale is being voided.
pos.sales.error.voidNeedsReason
The shift this sale was rung on has been closed, so it can no longer be voided. Record a return instead.
pos.sales.error.voidShiftClosed
Only a completed sale can be voided. This one is {status}.
pos.sales.error.voidNotCompleted
There is no receipt for a parked sale — nothing has been sold yet and no number has been issued.
pos.sales.error.noReceiptForParked
Enter a valid email address.
pos.sales.error.emailInvalid
Add at least one item before taking payment.
pos.sales.error.noLines
A completed sale cannot be changed. Void it and ring it again.
pos.sales.error.notEditable
That sale does not exist.
pos.sales.error.notFound
A sale needs {field}.
pos.sales.error.fieldRequired
That is {tenders} more than the total, and there is no cash in this payment to hand it back from. Correct the amount on the card.
pos.sales.error.overTendered
The card machine did not answer, so nobody knows yet whether the card ending {tenders} was charged. Check the machine before taking any more money — do not run it again.
pos.sales.error.cardOutcomeUnknown
The card ending {tenders} was refused. Nothing has been charged, so you can take another payment or try the same card again.
pos.sales.error.cardDeclined
{tenders} needs a connection, so this sale cannot be taken while the till is offline.
pos.sales.error.notOfflineCapable
This till does not take {tenders} as a way of paying.
pos.sales.error.unknownTenderType
Enter a quantity greater than zero for {productName}.
pos.sales.error.quantityNotPositive
{productName} has been withdrawn from sale.
pos.sales.error.productNotSellable
Nobody has said whether the prices in this shop include tax, so a bill cannot be totalled. Set it in the till settings.
pos.sales.error.taxTreatmentNotConfigured
This shop charges a service charge but nobody has said whether it is taxable. Set it in the till settings.
pos.sales.error.serviceChargeNotConfigured
The stock item behind {productName} is no longer there, so selling it cannot take it off the shelf.
pos.sales.error.materialsItemUnavailable
{productName} names a stock item but not the unit and quantity it uses up. Finish the link before selling it.
pos.sales.error.materialsBindingIncomplete
What {productName} uses up needs more decimal places than stock can hold.
pos.sales.error.materialsScaleTooFine
The card terminal did not answer, so nobody knows yet whether the card was charged. Check the terminal before taking anything else — do not run it again.
pos.sales.error.cardOutcomeUnknownNoLast4
The card was refused. Nothing was charged: you can take payment another way, or try the same card again.
pos.sales.error.cardDeclinedNoLast4
Look the room up before charging to it.
pos.sales.error.roomChargeNeedsToken
This till has no folio charge code set, so a room charge has nowhere to land.
pos.sales.error.roomChargeNeedsCode

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